Terms of service use

Welcome to RENTAL VPS VIETNAM PLATIUM. By registering an account and using Cloud VPS, Hosting, Domain or Reseller services, you commit to read and agree to the following regulations:

1. Regulations on Hosting & Cloud VPS

Customers are fully responsible for the content stored and operated on VPS/Hosting. The following acts are strictly prohibited:

• Using services to attack networks (DDoS, Botnet, Scan Port/SSH).
• Running virtual currency mining scripts (Mining) causes overload of system resources (CPU/RAM).
• Distributing malicious code, viruses or storing copyright-infringing, depraved, or reactionary content.
• Sending large amounts of Spam Email exceeding the Hosting package's allowed limit.
• USING THE VULNERABILITIES OF THE PROFIT-PROFITING WEBSITE WILL BE LOCKED FROM ACCOUNTS AND USING SERVICES AND NO REFUNDS

2. Regulations on Domain Names (Domain)

• Tính pháp lý: Customers must provide accurate WHOIS information when registering a domain name. With .VN domain names, customers are responsible for submitting documents according to VNNIC regulations.
• Uniqueness: Domain names are registered on the "first come, first served" principle. Refunds are not supported after the domain name has been successfully activated on the international/VNNIC system.
• Extend: Customers proactively renew before the expiration date. We are not responsible if the domain name is purchased by a third party due to overdue payment.

3. Regulations for Resellers

• Agents have the right to manage and resell resources to child customers (End-users).
• The agent is responsible for managing the content of the child accounts. If a child customer is found to be in violation, the agent account may be suspended for verification.
• Agents may not counterfeit our trademarks RENTAL VPS VIETNAM PLATIUM to commit fraudulent acts.

4. Billing, Renewal and Data

• Pre-paid service (Pre-paid). The system will automatically lock after 01 day of expiration permanently delete data After 3-7 days (depending on service) if not renewed.
• Customers are responsible for periodically backing up important data. We are not responsible for compensation in case of data loss due to service overdue or force majeure incidents.

5. Refund Policy

The system only supports refunds to the account balance on the Website in the following cases:

• System error results in the service not being able to be initiated for more than 48 hours.
• Persistent hardware problems cannot be fixed.
• Note: There are no refunds for Domain Name services, software copyrights or violations of Section 1 of these terms.